As a public information officer at WSU's College of Veterinary Medicine, Charlie Powell has answered all kinds of questions and worked with all kinds of people. He met the late "crocodile hunter" Steve Irwin during filming for a Discovery Channel TV program. He fielded a boatload of questions about possible salmon poisoning. Calls "range from questions about animal cruelty to questions from donors about giving to the college," Powell said. Or maybe a concerned pet owner heard news of tainted dog food and wants reassurance.

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